app66 Privacy Policy

This Privacy Policy ("Policy") describes how app66 ("we", "us", or "our") collects, uses, stores, and discloses personal information when you access or use the app66 website at app66.ws and all associated services (collectively, the "Service"). This Policy forms part of the app66 Terms and Conditions and applies to all registered members, visitors, and any other individuals who interact with the Service. By accessing the Service, you confirm that you have read and understood this Policy.

app66 is committed to handling your personal data with care, transparency, and in compliance with applicable data protection standards. We do not sell your personal data to third parties. We collect only the information that is necessary for delivering a safe, legal, and high-quality online gaming experience to players across Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond.

app66 collects personal information through several means: directly from you when you register an account, make a deposit, place a bet, or contact our support team; automatically when you browse or use the Service; and from third-party partners involved in payment processing or identity verification. The categories of personal data we collect include:

• Identity data: full name, date of birth, nationality, and government-issued identification document numbers provided during account registration or KYC verification.
• Contact data: mobile phone number, email address, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet division, etc.).
• Financial data: bKash wallet numbers, Nagad account numbers, Rocket account numbers, Upay account details, bank account information, and transaction history for deposits and withdrawals in BDT.
• Usage data: login timestamps, IP address, device type, browser type, operating system, pages visited, game sessions played, betting history, and navigation patterns within the Service.
• Communications data: records of messages, support tickets, live chat transcripts, and any correspondence exchanged between you and app66.
• Responsible gaming data: any deposit limits, self-exclusion requests, cooling-off periods, or other responsible gaming preferences you set within your account.

app66 does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification under applicable regulations. We collect only what is necessary, and we review our data collection practices periodically to ensure minimal data use.

app66 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Service, remember your preferences, maintain your login session, prevent fraud, and understand how users interact with the platform. Some cookies are strictly necessary for the Service to function — without them, features such as account login and deposit processing would not work.

Optional analytics cookies help us understand aggregate usage patterns so we can improve the platform experience. You may adjust your browser settings to block or delete cookies; however, doing so may affect the functionality of certain features. app66 does not use cookies to serve third-party advertising or to track your browsing activity outside of the app66 platform.

app66 does not sell, rent, or share your personal data with third parties for marketing purposes. We disclose your personal information only in the following limited circumstances:

• Payment processors and financial partners (bKash, Nagad, Rocket, Upay, and partner banks) — shared only to the extent necessary to process your deposits and withdrawals in BDT.
• Identity verification and KYC service providers — shared to the extent required to verify your age and identity in compliance with applicable anti-money laundering regulations.
• Game technology providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — limited technical session data may be exchanged to facilitate game functionality and RNG integrity verification.
• Law enforcement and regulatory authorities — when we are legally required to do so by court order, regulatory directive, or applicable law, we will disclose personal data to the relevant authority.

All third-party service providers who receive your personal data are contractually obligated to keep it confidential, use it only for the specific purpose for which it was shared, and maintain security standards no less stringent than those applied by app66. app66 does not transfer your personal data outside of its operational territory except where required by the service providers described above.

app66 applies technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data, access controls restricting data access to authorised personnel only, and regular security reviews of our platform infrastructure.

While app66 takes all reasonable steps to protect your data, no method of internet transmission or electronic storage is completely secure. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, app66 will notify affected members without undue delay and will take all appropriate remedial action.

app66 retains personal data for as long as your account remains active and for a period thereafter as required to comply with applicable legal and regulatory obligations, resolve disputes, enforce our agreements, and maintain appropriate audit records. In general, account and financial transaction records are retained for a minimum of five years from the date of the last transaction or account closure, whichever is later, in line with standard anti-money laundering record-keeping requirements.

When your data is no longer required for any legitimate purpose, app66 will securely delete or anonymise it. If you submit a data deletion request and no legal retention obligation applies, app66 will complete the deletion within 30 days and confirm this to you in writing.

As a user of app66, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered email address or mobile number and a clear description of your request. app66 will respond within 30 days.

• Right of access: you may request a copy of all personal data app66 holds about you, together with details of how it is used and with whom it has been shared.
• Right to rectification: if any personal data app66 holds about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: you may request deletion of personal data that is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restriction: you may request that app66 restrict the processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
• Right to object: you may object to the processing of your personal data where that processing is based on legitimate interests, including profiling for responsible gaming monitoring purposes.

Please note that some rights may be limited in circumstances where app66 has an overriding legal obligation to retain or process data — for example, where financial records must be kept to comply with anti-money laundering requirements. In all cases, app66 will explain any limitation that applies to your specific request and will process the parts of your request that can be fulfilled without restriction.

app66 is strictly an adult platform. The Service is not directed at, and must not be used by, persons under the age of 21. app66 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on app66, please contact us immediately at [email protected].

The app66 platform integrates game content from third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. While app66 selects only reputable partners, each provider operates under its own privacy policy and data practices for the game sessions delivered through their technology. app66 is not responsible for the privacy practices of these third-party game providers. We encourage you to review the privacy policies of any third-party service you interact with through the platform.

app66 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the Last Updated date at the top of this page and, where practicable, notify registered members via their registered email address or mobile number. Continued use of the Service after the effective date of any update constitutes acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how app66 protects your data.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a concern about how your personal data has been handled, please contact the app66 support team. We are available 24 hours a day, 7 days a week. Contact email (plain text only — not a clickable link): [email protected]